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Terms of Service

Terms of Service

Please read these terms carefully before using our services. By using K&C Consulting services, you agree to these terms.

Last updated: December 2024

Agreement Overview

These Terms of Service ("Terms") govern your use of K&C Consulting's website, services, and products ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Our Services

K&C Consulting provides AI-powered business solutions, including but not limited to:

  • Smart CRM systems and automation
  • AI text and voice agents
  • Website AI integration
  • Custom software development
  • Business consulting and support services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

User Responsibilities

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your contact information is accurate and up-to-date

Acceptable Use

You agree not to:

  • Use our Services for any illegal or unauthorized purpose
  • Violate any laws or regulations in your jurisdiction
  • Infringe upon the rights of others
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Services
Payment Terms

Fees and Billing

  • All fees are quoted in USD unless otherwise specified
  • Payment is due according to the terms specified in your service agreement
  • Late payments may incur additional fees
  • We reserve the right to suspend services for non-payment

Refunds

Refund policies vary by service type and are specified in individual service agreements. Generally, custom development work is non-refundable once commenced. Subscription services may be eligible for pro-rated refunds under certain circumstances.

Intellectual Property

Our Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by K&C Consulting and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

Upon full payment for custom development services, you will own the custom code and applications developed specifically for your project. However, we retain rights to any pre-existing intellectual property, frameworks, and methodologies used in the development process.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. This license does not include the right to resell, redistribute, or create derivative works.

Confidentiality

We understand that you may share confidential information with us during the course of our business relationship. We commit to:

  • Keeping all client information strictly confidential
  • Using information only for the purpose of providing our services
  • Not disclosing information to third parties without your consent
  • Implementing appropriate security measures to protect your data

This confidentiality obligation survives the termination of our business relationship and continues indefinitely.

Limitation of Liability

Service Availability

While we strive to provide reliable services, we cannot guarantee uninterrupted availability. Our Services are provided "as is" without warranties of any kind, either express or implied.

Damages

In no event shall K&C Consulting be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our Services.

Maximum Liability

Our total liability to you for any claims arising out of or relating to these Terms or our Services shall not exceed the amount you paid us for the specific service giving rise to the claim during the twelve months preceding the claim.

Termination

Termination by You

You may terminate your use of our Services at any time by providing written notice. Termination does not relieve you of any payment obligations for services already provided.

Termination by Us

We may terminate or suspend your access to our Services immediately, without prior notice, if you breach these Terms or engage in conduct that we determine to be harmful to our business or other users.

Effect of Termination

Upon termination, your right to use our Services will cease immediately. We will provide you with any deliverables completed up to the termination date, subject to payment of all outstanding fees.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, or through the courts of [Your Jurisdiction].

Before initiating any formal dispute resolution, we encourage you to contact us directly to resolve any issues amicably.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue your use of our Services.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@kc-consulting.com

Phone: +1 (555) 123-4567

Address:
K&C Consulting
123 Business Ave, Suite 100
Business City, BC 12345